Privacy & Cookies Notice.

Fitforpurposegolf is an independent golf club building, repair and equipment business based in East Lothian, Scotland.

The business is operated by Stephen Geoffrey Bedford, trading as Fitforpurposegolf, as a sole trader.

He is the data controller responsible for the personal information processed by the business.

You can contact us about this notice or your personal information at:

Email: fitforpurposegolf@gmail.com
Website: https://fitforpurposegolf.com

When you contact us or use our services, we may collect:

• Your name and contact details, including email address and telephone number.
• Information about your golf clubs, equipment and the services you require.
• Photographs or other details you choose to provide.
• Correspondence, quotations and records of work undertaken.
• Information relating to purchases, payments and business transactions.

When you visit our website, our hosting and security providers may process technical information, including IP addresses, browser information and website requests.

We aim to collect only information reasonably necessary for the relevant purpose.

Our website's enquiry form prepares an email in your own email application.

The form does not automatically send your information to us or store your enquiry in a website customer database.

You can review your message before choosing whether to send it.

If you send the email, your information is received and managed through our business Gmail account.

You can also contact us directly by telephone, email or Instagram.

We use personal information to:

• Respond to enquiries and requests for information.
• Discuss, quote for and carry out golf club repairs, modifications and builds.
• Manage orders, purchases and customer relationships.
• Communicate about agreed work and services.
• Resolve enquiries, complaints and customer service matters.
• Maintain necessary accounting and business records.
• Protect the operation and security of our website.
• Send occasional marketing emails where you have specifically opted in.

Under UK GDPR, we rely on the following lawful bases where appropriate.

Contract or steps before entering into a contract

When you request a quotation, arrange workshop services or purchase equipment, we process information necessary to respond to your request and fulfil our agreement.

Legitimate interests

We may process information to respond to general enquiries, maintain relevant customer correspondence, manage the business and protect its website and systems.

Our legitimate interests are operating the business effectively, providing customer service and maintaining security. We consider these interests alongside your rights and freedoms.

Legal obligation

We process and retain certain information where required by applicable tax, accounting or other legislation.

Consent

Where you choose to receive marketing emails, we rely on your consent for that marketing.

You can withdraw your consent at any time.

We may invite customers and people making enquiries to receive occasional emails about:

• Workshop services and news.
• Golf equipment and accessories.
• Equipment advice and tips.
• Products, offers and promotions.

Receiving these emails is entirely optional.

We will not automatically add people making enquiries to a marketing mailing list.

We will only send consent-based marketing emails when an appropriate permission-recording and unsubscribe process is operating.

Where you opt in, we will keep suitable records of your permission.

Every marketing email will identify Fitforpurposegolf and explain how to unsubscribe.

You can withdraw your consent at any time by following the unsubscribe instructions or emailing fitforpurposegolf@gmail.com.

We may retain limited records of withdrawals to ensure you do not receive further unwanted marketing.

We do not sell personal information.

We use external services to help operate the business. These include:

• Google Gmail for managing business email correspondence.
• Lovable for website hosting and delivery.
• Relevant website hosting, infrastructure and security providers.

Where necessary, personal information may also be shared with providers supporting payments, accounting or other business activities, professional advisers or public authorities where there is a lawful reason.

We aim to share only the information needed for the relevant purpose.

Some service providers may process or access personal information outside the United Kingdom.

Where a restricted international transfer takes place, an applicable lawful transfer mechanism or appropriate safeguard must be in place.

You may contact us for further information about relevant arrangements.

Our main service providers publish information about their privacy practices:

• https://lovable.dev/privacy
• https://trust.lovable.dev/subprocessors
• https://policies.google.com/privacy

We normally retain general enquiries and associated correspondence for up to 24 months after the last relevant interaction.

Where enquiries result in completed work or purchases, we may retain necessary customer, transaction and financial records for longer, where required by law or otherwise justified.

We retain evidence of marketing permissions for as long as appropriate and may keep limited unsubscribe records to respect people's marketing preferences.

We aim to review information periodically and delete it securely when it is no longer needed.

Our website is hosted by Lovable and uses limited technical cookies and browser storage to support website delivery, functionality and security.

These may include:

Deployment routing cookies

A cookie identified as __dpl or _dpl, used in connection with website deployment and routing.

Security cookies

Cloudflare's __cf_bm cookie may be used to help identify automated traffic and protect the website.

Essential browser storage

Limited session storage may be used for website navigation or technical recovery.

Lovable Visitor Analytics is disabled.

We do not currently use advertising pixels or optional marketing tracking technologies.

Based on the current website configuration, we understand that the technologies remaining are used for necessary website delivery, functionality and security.

We do not currently operate a cookie consent banner on that basis. We will review this position if additional analytics, advertising or tracking technologies are introduced.

Providing your contact details is generally voluntary.

However, if you do not provide sufficient information for us to understand or respond to your enquiry, we may be unable to provide a quotation, arrange services or complete requested work.

Agreeing to receive marketing emails is never a condition of making an enquiry or using our services.

We do not currently use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.

We do not currently undertake customer profiling for marketing purposes.

Depending on the circumstances, you may have the right to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of information in certain circumstances.
• Request restriction of certain processing.
• Object to processing based on legitimate interests.
• Request data portability where applicable.
• Withdraw consent where consent is our lawful basis.

These rights are subject to relevant legal conditions and exceptions.

To exercise your rights, contact:

fitforpurposegolf@gmail.com

We will respond within the timescales required by law, normally within one month.

If you have concerns about how we handle personal information, please contact us so we can investigate.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

https://ico.org.uk/make-a-complaint/

We may update this notice as our business practices, services, website or legal obligations change.

The latest version will be published on our website.